My account cannot update or download apps

Google Play is an important tool that millions of people across the world use every day. However, like all programs it experiences a number of issues. One of the most common problems that many people have experienced in recent times is that Google Play cannot update after Android 10 update. This is a problem that can be very frustrating if you don't know how to quickly resolve it.

Luckily there problem can easily be resolved thanks to many people who have experienced it before. But before we jump into how to resolve the problem it is important that we have a look at some of the causes of the problem first. Many things can cause your Google Play app to fail to update. Whereas some of the problems may be as a result of issues with the app or even the android app, the truth is that some of the underlying problems may be with your device and not any program with it.

To solve the problem you must know the exact cause. Some of the most common cause of the Google play cannot update problem include:. If you have a poor internet connection or for one reason or the other your device cannot connect to the Google server, then you won't be able to update your Google play app and any other app on your device for that matter. You should thus consider moving some of the items on the device to cloud storage to free up some space on your device.

You will have to remove your account then add it again. This is the first method may appear in your mind, and many times people experience the Google play cannot update for the simple reason that they have a poor internet connection.

It is therefore important that if you experience such a problem make sure that you start by checking your internet connection. To make sure that data is one considers the following:. Check and enable your data.

If you are using mobile data, go to connection settings and make sure you enable data. If you are using Wi-Fi make sure that you check and enable connectivity. Switch internet. If the problem persists after making sure that the internet connection is enabled consider switching your internet connectivity to see if it works. For example, if you are using mobile data switch to Wi-Fi and vice versa.

When the data files are deleted, you must make sure that you write down any important information before deleting the files. Go back to the app store and check if the apps begin to download now. If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data.

You will notice a warning that will tell you that all data will be deleted. Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device. Google Play Services is the process through which your applications communicate with various sections of your device.

It enables sync and ensures that push notifications are sent to the device apps on time. Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed.

If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache. This time, you must tap on Clear Data to delete the data. You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem.

Several readers found this to be an easy way of resolving their apps not downloading from the Play Store. Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now. Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now. Resetting the Google Account can help you solve the problem of your Android not downloading the apps. When you reset the account, you will be deleting the entire account and starting all over again.

It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again.

The Google account will be removed entirely from your device, and it will be added all over again. If you have more than one Google accounts on your device, then make sure you remove all the Google account. After deleting the accounts, you will have to start entering the accounts once again into your device.

Go back to the Settings menu of your device and tap on Accounts once again. Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device. If a blue account button appears at the top of the App Store, you might not be signed in. Tap it and sign in with your Apple ID. Learn what to do if you forgot your password. Learn what to do if you can't open the App Store.

In the App Store, try to update the app manually. You might need to have a payment method on file, even if the app that you want to download is free. If you live outside the US and experiencing the problem with apps that cannot be downloaded or updated, you may try to change the region to USA. If you cannot update or download some apps on your Lumia , the reason for that is often related to the e-mail attached to your Nokia and not the phone itself because to download some apps you have to be more than 21 years old, and perhaps the settings in the account are not properly adjusted.

If there is an update available install it, but before you do that, make sure to back up the files on your Lumia If you tried all the solutions we have listed, but you still cannot download or update apps on Nokia Lumia , you may want to perform a factory reset. This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

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