S10 plus wont download apps without wifi

My wife and i both have identical phones purchased at the same time and both on the 3 network. The cameras load perfectly on my wife's phone using data. I have checked the settings on both phones and i cant find any settings that are different that could cause the issue. I am hoping that someone has an idea what could be causing the problem.

Go to Solution. One of the first things you should do is ensure that your Galaxy S10 is connected to a reliable Wi-Fi network. Updates might not download over a cellular connection, and if your Wi-Fi is spotty or if you're using public Wi-Fi it might fail as well. Go home or to the office and try again with a stronger Wi-Fi connection. When your computer is misbehaving, the first thing a support technician will tell you is to turn it off and turn it back on again, because restarting a computer can clear out glitches and corrupted software.

The same is true for your phone. Restart your Galaxy S10 and try to install the update with a freshly rebooted phone. To do that, follow the instructions in " How to 'soft' reset a Samsung Galaxy S10, or reset it to its factory settings " to perform a soft reset. Smart Switch is a Samsung app that makes it easy to back up, restore, and transfer files on your Galaxy phone. It also can perform system updates. After it's installed, connect your Galaxy S10 to your computer and start Smart Switch.

If there's an update available, you'll be able to install it with a click. If nothing so far has worked, you can clear the cache partition to see if corrupted data is keeping the phone from performing an update. Turn off your phone by pressing the Power button on the side and tapping "Power off," then tapping "power off" a second time.

Press and hold the Volume Up and the Bixby keys, then press and hold the Power button. Here, tap Reset and select Reset Network Settings. Check if there is a Software update. If there is, update the software because it can solve many bugs and Wi-Fi issues of your device.

Turn off your phone. Next, press and hold the Power and Volume down button until you see the Samsung logo on the screen. Release only the Power button and keep holding the Volume button until the phone restarts. If the Wi-Fi network appears in Safe mode, it means one of the apps is causing the issue. What you can do is uninstall the apps one by one or perform a factory data reset. This method will not delete your personal data, but you have to follow the steps carefully.

Here they are:. Android phones come with a feature where the mobile data is switched off once it reaches a set limit automatically. It helps in controlling data usage. You should check if the particular setting is enabled on your phone.

You also use the search to find it. Either turn off the Set data limit option or increase the limit. Google Play Services plays a crucial role in the proper functioning of your Android phone. Play Services should have access to unrestricted data usage and permission to use data in the background. If any of these two settings is disabled, you may face issues with cellular data. Step 3: Make sure both Background data and Unrestricted data usage settings are turned on.

Step 4: Restart your phone and try using the apps on mobile data. They should work fine. Step 1: Open Chrome and tap on the three-dot icon at the top-right corner. Select Settings from the menu. Step 3: Check Cached images and files. Uncheck other things.